Conflict can affect productivity, quality, service, morale, and working relationships. How we deal with conflict often stems from our biological fight-flight-freeze response as well as from how ...

Joel Salinas, a Harvard neurologist, and Robert Bordone, a Harvard lawyer, are experts in the study of conflict. But their communication styles are quite different: Salinas, with over a decade of ...

Most adults don't realize how much of their conflict behavior is borrowed from childhood. The way someone shuts down during ...

Discover practical tools to handle workplace challenges, including a Conflict Resolution course hosted by Duke Learning & Organization Development on Aug. 6 As Director of Academic Services and ...

Robert Bordone is a negotiation, mediation, and conflict resolution expert who founded Harvard Law School’s Negotiation and Mediation Clinical Program as well as the Cambridge Negotiation Institute.

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. When a colleague is experiencing workplace conflict, it’s ...

Effectively managing team conflict is crucial for organizational health and productivity. Conflict in teams is inevitable, but how it’s handled can either foster growth or cause disruptions. For ...

Conflict is never much fun. It can start with a disagreement or a misunderstanding. Then, in almost no time at all, the conflict will flare up into a raging battle as soon as emotion takes over. The ...

Workplace conflict is inevitable, but it doesn’t need to be destructive. Follow these steps and learn how to manage conflict to create better teams and a better culture.

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Leaders need to ensure that processes are in place to aid ...

Maybe it's a blowout argument with your partner, that unspoken tension with a friend, or even a work meeting that got unexpectedly heated. Whatever the scenario, conflict is an inherent part of being ...