Add Yahoo as a preferred source to see more of our stories on Google. Three decades ago, email messages replaced typed memos as a primary means of organizational communication. That evolution required ...

2017 has been called the year of the developer-- a statement that's hard to argue with as we see communications APIs and communications platform as a service (CPaaS) continue to gain mindshare in the ...

Corporate communications are evolving at record speed. Just as email replaced typewritten memos decades ago, collaborative chat platforms such as Slack and Teams are rapidly replacing email today.

WILMINGTON, Del.--(BUSINESS WIRE)--With the rise of remote and hybrid work, more employees are now using instant messaging apps to communicate with colleagues, vendors, partners and suppliers, ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Technology has evolved at a lightning pace during the past two decades, ...

Using “all employees” as your audience is rarely intentional—it’s usually a shortcut when segmentation is missing. Neither is a group chat, a public or private channel, especially if not all the right ...

Video chat is a fantastic tool under the right circumstances. Communication through a visual medium is often much more clear than communication only through text or audio. However, the technology ...

Chat platforms like Slack have been game-changers when it comes to what business users want and expect out of their work communications. Today, a company that’s aiming to move the goalpost again with ...